Ontime Response Healthcare Ltd

Ontime Response Healthcare provides the highest quality of home care, leading the field in customer service. We are regulated by the Care Quality Commission to deliver care to you in your own home. Ontime Response is a service providing healthcare to those who are elderly and need taking care of. We believe that the elderly should be well looked after. It is, therefore, our duty to give the elderly the service and healthcare that require and desire. We cover areas in West Norfolk including: King's Lynn, Dersingham, Snettisham, Sandringham, Ingoldisthorpe, Heacham and Hunstanton We provide high-quality domiciliary care services individually tailored to your needs in Norfolk, West Sussex, Milton Keynes and surrounding areas. We believe that health should be considered first. Therefore, our aim is to put the needs of the client first. We promise to use our care values in our delivery of care. Our Promise is to provide care, treatment and support that meets people's needs. We provide high-quality home-care services giving our clients the option to live in their homes as far as possible. We aim to provide person centred care approach and promote the right of our clients. We offer bespoke care and support to help you and your loved ones live a better life. Our Mission Here at Ontime Response, we believe that care matters and we are committed to providing the highest quality home care. Ontime Response understand that there's no place like home. Our domiciliary care home visits can help your older loved one retain independence and stay in their familiar surroundings. Below are the types of services we provide. Domiciliary Care Having support with household chores can allow you to remain independent without having to worry about staying on top of domestic duties. We offer anything from a 30-minute vacuum and dusting to a thorough deep clean of your home or depending with your needs. This includes: - Personal and Oral Care - Continence Care - Washing/Bathing - Meals and Feeding - Medication Administration - Shopping and Bill Payments - Cleaning, Laundry and Ironing - Meal Preparation and Cooking - Washing and Shaving Respite Care Caring for a loved one is incredibly rewarding, however, it can be both demanding and tiring. Respite care will allow you the opportunity to take a break from time to time, to provide you with relief or allow you to attend to other responsibilities. This includes: - Personal and Oral Care - Toileting/Continence Care - Washing/Bathing - Meals and Feeding - Medication Administration - Shopping and Bill Payments - Cleaning, Laundry and Ironing - Meal Preparation and Cooking - Washing and Shaving Live-in Care Live-in care means you will be supported by care assistants in your own home 24/7. You get a carefully picked main carer, with whom you spend most of your time, enabling you to build a trusting friendship together. Live-in care assistants help with personal and practical support, medication management and cooking assistance. We will support you with: - Personal and Oral Care - Toileting/Continence Care - Washing/Bathing - Meals and Feeding - Medication Administration - Shopping and Bill Payments - Cleaning, Laundry and Ironing - Meal Preparation and Cooking Learning disabilities support If you suffer from a learning disability, your life can be impacted in a variety of ways. Our care assistants are fully trained to provide support for individuals and families affected by a learning disability, meaning an independent way of life is possible. End of Life Care If you suffer from an illness that cannot be cured, palliative care helps make you as comfortable as possible by carefully managing your symptoms and any pain you have. Our palliative care service is holistic and includes emotional, social and spiritual support for you and your family. We will work with your nurses (Macmillan, Hospice at Home), GP and other professionals to support you during your life journey. We will work with you in a person-centred way to allow you to live at home as long as possible by supporting with; - Personal and Oral Care - Toileting/Continence Care - Washing/Bathing - Meals and Feeding - Medication Administration - Shopping and Bill Payments - Cleaning, Laundry and Ironing - Meal Preparation and Cooking - Washing and Shaving